Elsner is glad to share the new partnership with Comm100, the best customer engagement solution that builds loyalty and spreads happiness. Comm100 is a global provider of digital omnichannel customer engagement solutions. It is the only customer service software that offers a unique blend of human agent, chatbot, and self-serve interactions.
The key reason for partnering with Comm100 is that it assists other organisations in strengthening customer interactions and improving corporate performance.
Elsner Technologies was founded in 2006. We are a team of 200+ and have successfully delivered 9000+ projects across the globe. We are a full-time technology development agency with ISO 9001(Quality Management) certification & Official Magento Partner and Shopify Partnered company. We work mainly in Web Development, Mobile App Development, and Digital Marketing services.
Since 2009, Comm100, a global provider of digital omnichannel customer engagement solutions, has helped businesses orchestrate their unique mix of human agents, chatbots, and self-serve engagements. Comm100 is used by companies such as Rackspace, HomeTrust Bank, and Canadian Blood Services to provide service that bridges the gap between query and answer. It is a leading provider of on-demand customer service and communication solutions that help businesses of all kinds serve, inform, and communicate with their customers more effectively.
Elsner cooperated with Comm100 to give virtual support with clients and impart trust during a period of uncertainty. Our ardent goal is to enable our clients to create the most authentic, unique, and significant part experience in the Ecommerce market today. This goal is being achieved with the help of Comm100.
Assist our clients in establishing relationships with their clients. Increase employee retention and decrease turnover. With a highly secure and reliable platform, you can communicate with customers and respond to their questions, from any location, and at scale. Comm100 creates great digital experiences that generate income without raising costs, from front-line marketing and sales to continuous service and support.
It provides a one-of-a-kind combination of human-agent, self-serve, and bot-driven customer engagement channels for regulated sectors and more.
Customer Engagement made easy via Omnichannel.
The regular chatbot from Comm100 employs a simple keyword engine to figure out what your visitors are asking and then responds with the answers.
Industries and customers benefited from Comm100’s omnichannel customer support platform in the following areas: Modernization of contact centres, support automation, and digital customer experience orchestration
Businesses must now comply with the following requirements: Make it available through more channels, such as chat, social media, SMS, and email. Make problem-solving information more accessible and faster. Provide smarter, better-equipped customer service representatives.
Sales and online assistance are available 24 hours a day, 7 days a week. With built-in AI chatbots, you can improve chat efficiency.
A digitally-focused world necessitates a digitally focused solution and so Comm100 is here. In today’s competitive, digital-first world, your clients must take better care of their customers if they are to survive and prosper.