Building a Multi-Channel Wellness & Lifestyle Experience on Shopify Plus
Learn more about how we partnered with an established Australian direct-to-consumer wellness and lifestyle brand to build and maintain a Shopify Plus…
Grocers is a certified organic grocer based in Birtinya on Queensland’s Sunshine Coast. The business runs fresh produce, biodynamic and gluten-free pantry staples, supplements and remedies, natural skincare, household essentials, and in-store naturopath consultations, all from a single storefront. Building a Shopify experience for a catalog this varied meant solving for fast repeat purchasing and research-led, needs-based discovery at the same time.
A catalog too broad, and two shoppers too different, for one navigation model.
A catalog spanning fresh produce, pantry staples, and wellness products under one roof.
Grocery shoppers and wellness shoppers search for products in completely different ways.
Fresh, shelf-stable, and shippable items each need their own fulfilment logic.
Supplements and organic produce need trust signals at the point of decision, not just an About page.
A mobile-first, repeat-purchase audience where every extra tap costs conversions.
The build pairs a category-based structure with a purpose-built "Shop by Purpose" layer, then ties fulfillment and trust signals directly into the merchandising, so the same catalog works for both types of shoppers.
Dual-Logic Navigation
Category and purpose-based navigation helps shoppers find products their way.
Purpose-Based Discovery
Shop by Purpose collections make needs-based discovery faster and easier.
Fulfilment-Aware Shopping
Click & Collect logic keeps fresh and shippable products clearly separated.
Trust-First Experience
Certification and sourcing information builds trust before the purchase decision.
How the catalog actually works, end to end
Turning browsing into buying
Faster discovery, cleaner fulfilment, stronger trust
From homepage to confirmed order
Category and purpose-based discovery paths
Click & Collect built into the product template
Certification and sourcing answered upfront
Structure your navigation, merchandising, and conversion strategy around how your customers actually shop, not around what's easiest to code.
+1 (607) 524-4040
sales@elsner.com
24/7 Available
Presence
Industry Recognition
Data Protection