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Running an online store means answering the same questions twice over. Shoppers ask what you stock, where their order is, and how to return it. Your own team asks what needs restocking, who the best customers are, and why sales dipped. Both answers already sit in Magento; they are just hard to reach. Mira AI Assistant puts a conversational assistant on both sides of the store, reading live data through one governed tool layer, with no data replication and no second platform to buy.
Mira AI Assistant is a Magento 2 extension for Open Source and Adobe Commerce. It adds a shopper-facing chat widget to the storefront and a full AI console to the admin panel, both reading this instance’s own database through Magento’s PHP APIs. It runs on the standard Luma theme and on Hyvä from a single codebase, works with Multi-Source Inventory switched on or off, and supports five AI providers, including self-hosted models.
Free Consultation 
No Setup Costs 
24/7 Support A Magento store already contains every answer. Reaching it is the problem — and it is a problem on both sides of the counter.
Where is my order?" becomes a support ticket answered tomorrow, for a fact the store already knows today.
Keyword search matches words, not meaning. A shopper who asks for "something warm for winter under £50" gets nothing useful and leaves.
So the easy questions get asked and the tedious ones quietly do not. Dead stock goes unnoticed; a revenue dip is spotted a week late.
Admin answers mean knowing which of a dozen report screens to open, then building the right filter and date range.
Hosted chatbots answer from an exported feed, cannot see a customer's own order, and cannot be governed by Magento roles.
One extension, one governed tool layer, two purpose-built surfaces that read only what actually exists in Magento.
One Governed Tool Layer
81 precisely-scoped operations. The model chooses the tool; Magento decides whether it may run.
Writes Behind Four Gates
Confirmation, ACL, audit trail and a capped blast radius. Write access ships switched off.
Live Data, No Replication
Every answer is read from your database at question time. No feed, no sync, nothing to go stale.
Luma and Hyvä, One Codebase
No configuration, no theme toggle, and no jQuery or RequireJS added to a Hyvä page.
storefront tools — discovery, cart, orders, returns, checkout
admin tools — 21 read-only, 12 governed writes
configuration settings, all optional except provider credentials
Elsner Technologies Pvt Ltd delivered the client’s website on time and within budget. They were a responsive partner who understood the importance of the client’s brand and message. The agile team quickly implemented the client’s feedback; they met virtually and communicated via email.
and we will show you the assistant answering from your own data.
+1 (607) 524-4040
sales@elsner.com
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