Many stores offer offline payment option due to which many fake orders are generated. The payment status of such orders is pending.
Sometimes even due to technical errors, payment is hindered which leads to pending payments.
Such orders need to be canceled.
Even due to unavailability of product in stock, there arises a situation where the order needs to be canceled by the merchant. There are modules and extensions which facilitates automatic cancellation.
Customers have the right to cancel the order before it reaches the address. This is one of the luring advantage of shopping online.
A customer can also cancel orders along with invoices, shipment and credit memo conveniently with Cancel Order Magento 2 Extension.
Cancel Order extension automatically cancels all pending orders and pending payment orders after a particular time set by the admin.
It also gives notification of re-stock product of the canceled order. You can set up a cancellation time for each payment method.
Admin has the authority to approve or disapprove the cancel order request. Unless a genuine reason is provided for cancellation, the order is always processed.
This cancellation extensions are helping admin cutting down the time wasted to change order status manually for each order.