How Is Elsner Changing Business
Dynamics?

Consumers shopping for skin don’t always have the product in mind. They know a problem, an ingredient, or a regimen they’re working toward. The store needed to provide answers to both “what’s right for me” and “where’s the checkout?” We created a guided skin quiz, a permanent layer for ingredient content, and a GEO enabled FAQ experience all on Shopify Plus. 

Baby monitors and nursery products can be hard to choose. We built a Shopify store that explains each product clearly, offers easy bundles and builds trust at every step, so parents can buy with confidence. 

The customer would like the system to be user-friendly and be easy to use across the store, mobile app, and online channel. The retailer had been trading from several locations. Still, each location was on a different scale and had different data for customer loyalty service requests, etc. Integrated the retailer’s online store with Salesforce. All their customer data, loyalty marketing, and service are now stored centrally in Salesforce, and their customer experience is consistent across all channels.