The Rocking Chair Company

The Rocking Chair Company is a product and service based firm delivering the best furniture to their customers. They have a variety of classic, modern, and rustic rocking chair styles to choose from. Many of their rocking chairs are handcrafted and feature detail that can only be accomplished by the human touch. The website has been developed in WordPress WooCommerce platform giving the customers a pleasant online shopping experience.
  • #WooCommerce
  • #WordPress
  • html
  • WordPress Development
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What was the challenge?

  • The client was facing certain challenges like increased loading time and complexity in maintenance with the previous website which was developed in Magento 1.
  • The client was facing issues giving their users easy access to every page on the site, helping them to quickly find exactly what they wanted.
  • There were issues with searching for the appropriate product.
  • In order to support customer experience, the client was facing issues with a 24/7 Live Chat integration.
  • There were issues faced for increasing the resource usability, allowing customers to make an informed purchase decision based on a comparison of the product characteristics.
  • There were issues on how to reduce the risk of credit card frauds and wanted to integrate a secure payment method.
  • Migration of the large amount of data from the previous website to WordPress woo-commerce platform.

The solution we provided

  • Elsner has actively assisted them by migrating their website from Magento 1 to the WordPress woo commerce platform as it has numerous beneficial features and is considered to be the best e-commerce solution.
  • To provide the brand a clear representation and have a direct impact on the users, we used a theme-based solution.
  • We have integrated WP all import plugin to migrate order data, customer data, product data & the category data as it is user friendly and can help save significant time in website design.
  • We have integrated a WordPress plugin for mega menus to demonstrate a great design choice for showcasing lower-level site pages quickly and for accommodating a lot of alternatives.
  • The Advanced search bar has been incorporated so that users can get the most precise search results.
  • We have incorporated Zen Desk for live chat to offer 24 hour assistance, minimizing response times and backlogged requests while boosting customer satisfaction.
  • We have organized the products into categories to make it easier for users to browse to the section of the site and find the particular product categories they are looking for.
  • We have integrated Pay-Pal pro as a payment gateway for flexibility and payment processing security to build a professional-grade ecommerce site.
  • Online buyers want to compare costs and other features side by side while deciding between a varieties of similar products to get the one that’s best for them. To assist customers in making the best decision possible, we have implemented a compare products option.

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