What was the challenge?
- Customized Calendar for Checking and Booking Appointments
- Intelligent Notifications for User Engagement
- Report Generation and Scheduling
- Business Insights via Appealing Visuals and Dashboards
- Location Based Search
- Smart Use of Filters, Sort Modifiers and Geolocations
- Online Payment Facilities for Users
Making of
Discovery Workshop
Project Management
Project Design
Project Development
Beta Testing
Quality Assurance
The Solution we provided
Customer management and satisfaction is one of the key aspects of Service Industry. Happy customer’s leads to increased revenue, considering these as the major aspect of E-commerce, Elsner developed a marketplace for managers, saloon staff and users.
- We have provided online booking system with order management using WooCommerce. Appointment management is with accept, cancel(refund) and reschedule options.
- Email, SMS and website notifications for all users on each single process. Administrators can easily manage services, professionals’ profile and booking through their admin panel.
- Efficient interface ensured that customers can directly book and update queries without taking IT support.
- Smart use of maps to give complete idea of how far the saloon is and route to facilitate easy reach to professional centre.
- Analytics and reports for better business insights.
From Inspiration to Implementation.
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Team who served
Project Manager
Business Analyst
Designer
QA Engineer
Backend Developers